Next Day Delivery, Shipping, and Store Pickup

¿Te encanta tenerlo hoy? ¡Disfrútalo mañana!

¿Por qué debes esperar para disfrutar para usar tus productos nuevos? Conn's HomePlus can deliver them to your home the very next day - not weeks after your purchase! We even offer free Next Day delivery on qualifying appliance, TVs and mattress purchases. It's a tremendous value that could save you a lot of money! 

Cuando se trata de tu satisfacción, siempre respondemos.

Disponibilidad del producto

Todos los productos que se exhiben en el sitio web de Conn's están sujetos a disponibilidad. Si bien planificamos tener grandes cantidades de productos disponibles, es posible que una gran demanda limite nuestra capacidad para completar tu pedido. En caso de que uno de los productos que pediste esté agotado por el momento, te informaremos inmediatamente la fecha aproximada en que recibirás tu pedido completo. Conn’s no se responsabiliza por cualquier error tipográfico o ilustrado que pueda ocurrir en este sitio web.

Home Delivery Options

Standard Scheduled Delivery Details 
Some items require scheduled delivery due to their size and weight which include major appliances, TVs larger than 70”, fitness equipment, furniture and mattresses.  

  • On average, orders can be delivered within 1-3 days and are only available to customers in our local markets (AL, AZ, CO, FL, GA, LA, MS, NV, NM, NC, OK, SC, TN, TX, and VA) and offered seven days a week in most markets  
  • Delivery days & times are dependent on customer's location and can be delayed depending on payment type and the time the order is placed. Finance orders often require additional time for documentation submission and signing  
  • Standard delivery charges apply 
  • Accessories not included 
  • Covers curbside package drop off and/or basic unpacking and setup services but does NOT include installation or haul away 
  • You will be automatically scheduled for the first date available and receive an email notification and/or a call with the expected delivery date within a few business hours. If you wish to select a later date, simply call us at 1-844-894-0717 or message us here.  
  • Surcharge Fees can be applied for deliveries made to residential rural areas 

Restrictions 
Sorry, but we cannot deliver to PO boxes or APO/FPO addresses 

White Glove Delivery Details  
Some items require scheduled delivery due to their size and weight which include major appliances, TVs larger than 70” and furniture and mattresses.  

  • On average, orders can be delivered within 1-3 days and are only available to customers in our local markets (AL, AZ, CO, FL, GA, LA, MS, NV, NM, NC, OK, SC, TN, TX, and VA) and offered seven days a week in most markets  
  • Delivery days & times are dependent on customer's location and can be delayed depending on payment type and the time the order is placed. Finance orders often require additional time for documentation submission and signing.  
  • Free delivery included on appliance purchases of $799 and up, and all mattress purchases $1499 and up, otherwise delivery charges may apply 
  • Accessories not included 
  • Covers delivery, basic unpacking and set up services, plus, removal of your old unit and a $19.99 haul away fee (excludes mattresses and furniture) and includes installation and assembly (installations & accessories sold separately)
  • You will be automatically scheduled for the first date available and receive an email notification and/or a call with the expected delivery date within a few business hours. If you wish to select a later date, simply call us at 1-844-894-0717 or message us here.  
  • Surcharge Fees can be applied for deliveries made to residential rural areas 

Envío

Shipping costs are calculated based on the location and weight of the product. Some items may not be delivered via shipping methods due to their size and weight which includes major appliances, TVs larger than 70" and furniture and mattresses.  

  • On average, orders are processed within 24 hours.  
  • Conn’s only ships FedEx within the United States in the trade areas of AZ, CO, FL, GA, LA, MS, NV, NM, NC, OK, SC, TN and TX 
  • Shipping options range from: 
    • Standard Shipping: 3-5 business days  
    • Expedited Shipping: 2-3 business days 

Store or Warehouse Pickup

If its more convenient to pick up your item at a store, you can do that. In store locations where Store Pickup is available, you can buy items online and pick them up in a store and avoid shipping and delivery charges. Not all items are available for pick up at a store location (excludes furniture, mattresses, major appliances). If you pick up an order at a warehouse, most items are available including furniture, mattresses, and major appliances. 

  • Place your order and wait to receive a “Ready for Pick Up” email which is separate from your order confirmation 
  • Bring your ID, copy of your Ready for Pick Up” email to the store 
  • We’ll hold your item for 2 days, if you don’t make it in by then we’ll cancel the order and refund your method of payment 
  • You can pick up your order or choose someone else to pick it up, that must be communicated before arrival in store and you must provide your order number 

Frequently Asked Questions

Question: ¿Puedo enviar mi pedido a una dirección que no sea la de facturación? 
Answer: Yes. We can ship your order to an alternate address that is on file with Conn's HomePlus. If the ship-to address is not on file with Conn's HomePlus, please contact Conn's HomePlus and have the additional address added. Please allow up to 24 hours to verify the address with Conn's HomePlus.

Question: Can I select my own delivery time frame? 
Answer: Although time frames cannot be selected, they are provided the evening before delivery. You will receive a phone call or text confirming you can still receive the delivery the following day. 

Question: How do I change my delivery time? 
Answer: If you need to change the Conn's delivery time, please call our Delivery Call Center at (844) 894-0717 to reschedule for a different day.  

Question: Will I get a call before the team shows up? 
Answer: You will receive an automated message providing an estimated time of arrival, or ETA once our team is in transit to your home. 

Question: Do I need to be there for the delivery or can someone else accept it for me? 
Answer: Anyone over the age of 18 can sign for the delivery.